CMTC-OVM is doing its utmost to 'customers' as well as possible to be of service. Yet it is possible that things go wrong or not as agreed. In this complaint lays down how the 'customer' submission to the CMTC-OVM a complaint and how the complaint is handled.
A complaint can be expressed in various ways:
- Written: see bottom of page for address information.
- Website: a separate 'online form is available for filing a complaint (see below on this page). This has our preference.
Our complaints procedure is set out in the document below.
